Terms of service

Welcome to Dhanaks Decor. By accessing or using our website www.dhanaks.store, you agree to follow the Terms of Service outlined below. These terms apply to all visitors, customers, and anyone using our services. Please read them carefully.

If you do not agree with any part of these terms, please stop using our website.

1. General Information

This website is owned and operated by Dhanaks Decor. Throughout the site, the terms “we”, “us”, and “our” refer to Dhanaks Decor.

By using our website, you:

Agree to our policies
Confirm that you are at least 18 years old
Agree to provide accurate and complete information
Accept that Dhanaks Decor may update these terms at any time

2. Use of Our Website

You agree NOT to use www.dhanaks.store for:

Illegal activities
Fraudulent transactions
Uploading harmful content, viruses, or malware
Copying or stealing website content, images, or product designs
Violating local or international laws
Interfering with website security or performance

We reserve the right to block or suspend access for any user who violates these rules.

3. Product Information

We try our best to display all product details—including size, color, material, and images—accurately. However:

Colors may vary slightly due to screen settings
Handmade or natural items may have minor variations
Stock availability may change without notice

Dhanaks Decor is not responsible for slight differences in color, texture, or size.

4. Pricing & Payment

All prices displayed on our website are final and inclusive of taxes unless stated otherwise.

We reserve the right to:

Update prices anytime
Correct pricing errors
Refuse orders placed with incorrect or outdated prices

Payment options may include:

Cash on Delivery (COD)
Bank transfer
Other methods mentioned at checkout

You agree to provide accurate billing and contact information.

5. Order Acceptance & Cancellation

When you place an order, you will receive a confirmation message. This does not guarantee acceptance.

We may cancel or refuse an order due to:

Limited stock
Pricing errors
Suspicious or fraudulent activity
Incorrect information provided

Orders can only be cancelled by customers within 12 hours of placing the order.

6. Shipping & Delivery

Shipping times and charges are listed on our website or during checkout.

Please note:

Delivery times may vary by city or courier service
Delays may occur due to weather, holidays, or courier issues
We are not responsible for delays caused by third-party couriers

The customer must provide the correct address and contact details.

7. Returns, Exchanges & Store Credit

Our Return & Exchange Policy applies to all orders. Key points include:

Returns accepted within 7 days (conditions apply)
No cash refunds
Store credit or replacement offered after inspection
Damaged/incorrect items must be reported within 24 hours

Please review the full Return Policy on our website.

8. Intellectual Property

All content on this website—including:

Logos
Product photos
Designs
Text
Branding

belongs to Dhanaks Decor and is protected by copyright laws.

You may not copy, reproduce, sell, or use our content without written permission.

9. Third-Party Services

We may use third-party tools, apps, or payment gateways to improve your experience. These providers have their own terms and privacy policies.

Dhanaks Decor is not responsible for issues arising from third-party services.

10. Limitation of Liability

Dhanaks Decor is not responsible for:

Any loss or damage caused by misuse of our products
Delays in shipping
Third-party courier issues
Errors in customer-provided information
Temporary website unavailability

Using our website is at your own risk.

11. Changes to Terms of Service

We may update or modify these Terms of Service at any time. Changes will be posted on this page.

Continuing to use the website after updates means you accept the revised terms.

12. Contact Information

For any questions regarding these terms, contact us:

📧 Email: dhanakdecorofficial@gmail.com
📞 WhatsApp / Phone: +92 339 0034351
🌐 Website: www.dhanaks.store

We aim to respond within 24 hours.

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