Privacy policy

At Dhanaks Decor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.dhanaks.store, place an order, or contact us. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect information to process your orders smoothly and improve your shopping experience. This may include:

a) Personal Information

When you place an order or contact us, we may collect:

• Your name

• Email address

• Phone number

• Delivery address

• Payment-related information (No full card details stored)

b) Website Usage Data

We may collect non-personal information such as:

• IP address

• Browser type

• Device used

• Pages visited

• Time spent on our website

This helps us improve website performance and customer experience.

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2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders

• Providing updates regarding your purchase

• Responding to your queries or support requests

• Improving website performance and user experience

• Sending promotional emails or updates (only with your consent)

• Fraud prevention and secure transactions

We do not sell, rent, or trade your personal information to any third party.

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3. Sharing Your Information

We may share your information only with:

a) Trusted Service Providers

Such as:

• Courier companies for delivery

• Payment processors

• Customer support systems

These providers use your information only to perform required services.

b) Legal Requirements

We may disclose information if required by:

• Law

• Court order

• Government authority

We always ensure your data remains protected.

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4. Cookies & Tracking Technologies

Our website may use cookies to improve your browsing experience. Cookies help us:

• Remember your preferences

• Show personalized content

• Track website performance

You can disable cookies from your browser settings, but some features may not work properly.

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5. Data Security

We take strong measures to protect your personal information. This includes:

• Encrypted data transmission

• Secure server storage

• Limited access to authorized personnel only

While we do everything to safeguard your data, no online platform can guarantee 100% protection.

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6. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate details

• Request deletion of your data (where applicable)

• Opt out of promotional messages

• Contact us anytime regarding privacy concerns

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7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing your information.

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8. Changes to This Policy

Dhanaks Decor may update this Privacy Policy anytime. Any changes will be posted on this page with an updated “Last Updated” date. We recommend checking this page periodically.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

📧 Email: dhanakdecorofficial@gmail.com
📞 WhatsApp / Phone: +92 339 0034351
🌐 Website: www.dhanaks.store

We aim to respond within 24 hours.

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At Dhanaks Decor, your privacy and trust are extremely important to us. Thank you for choosing our brand for your home décor needs.